7-Day Return Policy

You can request a return within 7 days of receiving your delivery. Requests submitted after 7 days will not be eligible for return or exchange.

Eligible Conditions for Return

• Received a damaged, defective, or wrong product.
• Product does not match the description or image shown on NexKart.
• Missing items, accessories, or parts from the package.
• Item must be unused, unwashed, and in original brand packaging with all tags intact.

Non-Returnable Items

• Innerwear, lingerie, and swimwear due to hygiene reasons.
• Opened cosmetics, skincare, and personal care items.
• Digital gift cards and software licenses.
• Clearance sale or promotional discount items.

Refund Method & Processing Time

Once your returned item is inspected and approved by our quality team, your refund will be processed via the original payment method:

Return Shipping Fees

If the return is due to a seller error or damaged product, NexKart covers full shipping costs. For mind-change or incorrect size selection, standard return shipping fees apply.